Commerce Architecture
Plan journeys, information hierarchy and commercial flows around the way customers discover and buy.
Website and App
We improve the owned-store part of the commerce system: product discovery, merchandising, product information and conversion. Website builds and changes are scoped around a commercial constraint and connected to measurement.
Plan journeys, information hierarchy and commercial flows around the way customers discover and buy.
Create responsive, accessible and persuasive experiences that help turn qualified visits into enquiries or sales.
Build crawlable pages, clean metadata, structured data, sitemaps and performance-conscious templates from the start.
Connect key journeys and outcomes to analytics so improvement decisions are grounded in evidence.
Align brand websites with marketplace content, campaigns and product priorities across the wider commerce ecosystem.
Use performance signals, testing and structured reviews to improve the experience after launch.
Start with the audience, products or services, priority customer journeys and the action the site must support. Identify existing content and integrations before choosing what to retain, rebuild or phase into a later release.
For a replacement website, map important existing URLs and preserve useful content. Plan redirects, canonical URLs, page metadata and sitemap updates before launch so the new experience has clear discovery signals.
Agree which analytics events represent useful progress and which represent a completed enquiry or sale. Document access, content ownership, integration dependencies and the work needed to keep the website current after handover.
Review mobile navigation, product information, forms and the route to checkout or enquiry. Verify that important customer actions work before launch, then use real visitor behaviour to prioritise improvements.
Connected commerce. Built to scale.